Localattorneysonline: Advertising is a relatively recent development in the legal profession, and not all law firms engage in it today. Nonetheless, it is advisable for every law firm to take note of the important resource the internet has become to consumers seeking products and services. Computers are a household standard, and the internet provides information on every profession, in formats from simple ‘yellow page’ listings to proprietary web pages with audio and video presentations. Even among lawyers and firms that chose not to advertise, the importance of the internet as a consumer resource should not be overlooked.
There is a large assortment of online listing vehicles for attorneys. A lawyer seeking to be included in commercial online attorney listings could pay to have his or her name inserted in such sites as findlaw.com, lawinfo.com, lawyers.com, or the many ‘yellow pages’ services now online. There are at least four national listing services for personal injury attorneys. And others for family law, criminal law and so forth. Association membership is a vehicle for specialty listings: the Consumer Attorneys Association. The National Association of Consumer Bankruptcy Attorneys, The Council of Parent Attorneys, etc.
Then there are the localized ecommerce service listings for regions. That are just as aggressive in seeking exposure on the search engines. In short, an attorney could make a significant investment in listing services alone. However, a simple listing is a hit-and-miss proposition. There is nothing in a mere listing that invites interest from the shopper. A personalized web site for an attorney or a law firm is the highest and best use of the internet.
A law firm with its own hosted website can accomplish a number of things. Most people who are conducting a random search for an attorney are probably somewhat frighten. Not certain of the law regarding their problem, and concerned about cost. Moreover, there exists today a widespread skepticism about attorneys, especially among the uninitiated. A hosted website can ease some of those uncertainties, and thus invite contact from the potential client.
The website can describe the firm’s areas of legal focus. It can act as an educational tool, explaining the basics of selected areas of law and suggesting some initial steps for the potential client. Eventually the client will end up in a lawyer’s office somewhere. So providing some initial online education will give the law firm a benign and positive first impression.
A hosted website can provide and email template for an initial inquiry or invite a telephone call, ‘no strings attached’. The website can suggest a few online sources that provide detailed explanations of various legal specialties. Finally, the law firm’s web site can address the issue of payment and explain any options that might be available in that area.